zodia Platform Privacy Notice

This page describes what we collect when you use zodia and how we keep that data protected. We are committed to transparency about our data practices across our live-dealer tables, sportsbook, slots, and esports markets. Whether you access zodia from Jakarta, Surabaya, Bandung, Medan, Semarang, or another supported jurisdiction, this privacy notice explains our approach to your personal information.

We collect only the information necessary to operate our platform—account details, payment data, gameplay history, and device information. We do not sell your data to third parties. We use standard encryption and security practices to protect your account. This notice covers our practices on zodia.bet and our mobile apps across Android and iOS platforms.

Our services are available only where local law permits. We encourage you to review this policy alongside our terms and conditions to understand your full rights and responsibilities on zodia.

What We Collect on zodia

When you create an account on zodia, we collect your email address, username, password, and basic identity information needed for account verification and withdrawal processing. We also record your location and device type to detect fraud and ensure our platform runs smoothly across web and mobile access.

During gameplay on zodia—whether you're playing live-dealer tables like blackjack or roulette, accessing our sportsbook for Liga 1 or Piala AFF coverage, or engaging with esports markets—we record your bets, transactions, and game outcomes. This data helps us settle accounts accurately and detect irregular patterns that might indicate security breaches or fraud.

When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or Indonesian banks (mobile banking, local payment, online payment, e-wallet), we collect payment-method details and transaction records. We do not store full credit-card numbers; payment processors handle sensitive card data under their own security standards. We retain transaction history on zodia to reconcile your account and support withdrawals.

How We Use Your Data on zodia

We use your account information to verify your identity, process deposits and withdrawals, and send you important notifications about your zodia activity. When you place a bet on our sportsbook or join a live-dealer table, we record that activity to calculate payouts and maintain accurate account balances.

We analyze aggregate gameplay data to understand how our users interact with different games—live dealer tables, slots like Aviator and Sweet Bonanza, or esports markets. This helps us improve platform stability and user experience. We do not use individual gameplay data for marketing targeting or to profile your preferences without your consent.

Our fraud-detection systems monitor account activity to catch suspicious patterns—unusual login locations, rapid consecutive deposits and withdrawals, or access from compromised devices. This protects both your account and our platform's integrity.

Third-Party Processors and Data Sharing

We work with payment processors, hosting providers, and customer-support platforms to operate zodia. These third parties have access only to the minimum data necessary for their role. Payment processors see your transaction details; hosting providers see anonymized usage logs; support teams access your account notes only when you contact us.

We do not sell your data. We may disclose account information only when required by law—for example, if a government authority issues a lawful request or if we are obligated to report suspicious activity related to fraud or money laundering.

Our servers may be located outside your jurisdiction. By using zodia, you understand that your data may be transferred internationally for storage and processing. We apply the same security standards regardless of server location.

Your Rights and Zodia Policy

You have the right to access, correct, or delete your personal data on zodia. To exercise these rights, contact our support team through your account. We will respond within reasonable timeframes. If you request deletion, we retain transaction records only as required by law or for dispute resolution.

We use cookies and similar tracking technologies on zodia to remember your login status, language preference, and gameplay settings. You can disable cookies in your browser settings, though some platform features may not work without them. We do not place third-party advertising cookies on our site.

We may update this privacy notice from time to time. Significant changes will be announced on zodia, and we will ask for your explicit consent if new practices require it. Your continued use of zodia after changes indicates acceptance of the updated notice.

• We keep your account data secure with encryption and regular security reviews
• We do not share your information with advertisers or data brokers
• We comply with applicable data protection laws in supported jurisdictions
• You can contact us anytime with privacy questions or concerns
• Your rights include access, correction, and deletion of your personal data

Contact Us About Privacy

If you have questions about our privacy practices on zodia, believe we have mishandled your data, or want to exercise your privacy rights, contact us through the support channel in your zodia account. Our team will investigate and respond within standard business timeframes.

This privacy notice is effective as of the date shown at the bottom of our zodia website and applies to all use of our platform regardless of your location. If you do not agree with these practices, you may close your account and request data deletion.